Guides / How to buy
Your first order, explained

How to buy with Fansbuy

Watch the walkthrough, then follow the checklist from product link to delivery. Fansbuy.net helps you discover and understand resources; purchases, payments and shipping are handled on Fansbuy.com.

2 min 30 sec · Registration, ordering and parcel submission. The video shows an earlier interface; current button names may differ. Read the written steps below.
From link to doorstep

Your order in 7 steps

  1. Choose a product

    Find an item in the spreadsheet. Copy its product link and search for it on Fansbuy.com.

  2. Check the options

    Sign in, choose the size, colour and quantity, and review the listing. If the link cannot be imported, use DIY Order.

  3. Pay for the purchase

    Confirm your order and pay the item price and seller-to-warehouse shipping. Review any additional charges at checkout.

  4. Wait for warehouse arrival

    Fansbuy purchases the item from the seller. Follow its progress in My orders, then find stored items in Packing Centre.

  5. Review your QC photos

    Check the received item before shipping abroad. Raise questions or request additional photos before submitting your parcel.

  6. Submit your parcel

    Select stored items, check the delivery address, compare shipping routes and choose packaging. Pay the international shipping deposit or final charge.

  7. Track the delivery

    Follow the parcel through Track shipping. Keep your order details and record the unopened parcel and unboxing when it arrives.

Based on the official purchasing guide. Follow the current instructions in your account.

Understand the total

Product payment and shipping are separate

First · Purchase

Item + delivery to the warehouse

The first payment covers the goods and the seller’s domestic shipping within China. Check your selected options and any extra services.

Later · International parcel

Shipping abroad + chosen extras

International shipping depends on the route and actual or volumetric weight. Packaging and other optional services can add to the total.

The service-fee page currently describes platform purchasing as free of agent fees, while the purchasing guide mentions a standard service fee. Review the final checkout breakdown and ask Fansbuy support about unclear charges. Destination duties or taxes may also apply; see their customs information.

A shipping deposit is an estimate. Fansbuy’s guide says overpayments return to your account balance, while a shortfall may need an extra payment before dispatch. An optional rehearsal package can help confirm packed weight and dimensions.

Before your parcel leaves

Four checks worth making

Check photos, not just the status

Standard inspection focuses on appearance and visible issues. Electronics are not normally powered on. Ask for additional photos or video when needed, and raise concerns before shipping.

Read inspection limits ↗

Watch your storage deadline

Fansbuy states a 90-day standard storage period from “In warehouse” status. Arrange shipping or an extension before it expires. The stated maximum is 180 days; overdue items can be treated as abandoned.

Check storage terms ↗

Compare combined shipping

Combining stored items may reduce repeated parcel charges. Compare the packed weight, volume and available routes before deciding; a larger parcel is not always the better choice.

How combining works ↗

Prepare for delivery and claims

Check the recipient details before dispatch. If choosing insurance, read the exclusions and deadlines before paying. Keep a continuous unboxing video showing the sealed parcel, label and contents, as the policy requires evidence for relevant claims.

Read insurance and claim terms ↗
Ways to pay

Cards, wallets and local payment options

Fansbuy’s top-up guide lists the examples below. Availability depends on the country, currency, provider and options shown in your account. Payment happens on Fansbuy.com.

Bank cards

Visa · Mastercard · JCB

PayPal

PayPal balance or supported cards

Digital wallets

Apple Pay · Google Pay · Alipay · Skrill

Regional options

BLIK · P24 · Bancontact · Trustly · Pix

See the official payment list for more options. A listed method is not a promise that it is available for every order.

How to top up your balance

  1. Log in and open Personal Center → Top-up.
  2. Enter the amount and review the currency and charges.
  3. Select an available payment method, complete payment, and check the account balance.
Top-up and withdrawal help ↗

Check fees and address details

Payment-provider charges and currency conversion can affect the total. Fansbuy’s PayPal guide says recharges are converted in USD and that the payment shipping address must match the parcel address. Check the current fee before confirming.

PayPal instructions ↗
Choose the help you need

Other useful Fansbuy services

DIY Order

If a product link cannot be imported, the purchasing guide offers manual order entry. Prepare the listing link and exact options; you will need to log in.

Open DIY Order ↗

Forwarding

Fansbuy also provides a separate Forwarding entry. Log in to check its current instructions, warehouse address and eligibility before arranging any shipment yourself.

View forwarding instructions ↗

Rehearsal packing

Before international dispatch, an optional packing service can confirm the packed weight and dimensions. Review its price and availability in your account.

Read the parcel submission guide ↗

Help with an existing order

For payment, seller, warehouse or shipping questions, use the support options on Fansbuy.com and have your order or parcel reference ready.

Contact Fansbuy support ↗

Official help when you need it

Information checked September 13, 2026. These summaries explain the process; Fansbuy.com sets its own current fees, services and terms.

For account, order or shipping questions, use Fansbuy customer support. To choose an item, return to the spreadsheet directory.

Know where each step happens

01 · Understand

Fansbuy.net

Explore selected finds, read guides and plan your purchase here.

02 · Find

FansSheets.com

Open product listings, compare options and find the original seller link.

03 · Order

Fansbuy.com

Sign in to place orders, make payments, review warehouse QC and arrange delivery.

Fansbuy.net is an independent guide. Your order and payment are handled on the external shopping service.